At Electro Solutions, we are committed to delivering your orders efficiently and on time. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased through our platform.

1. Shipping Coverage

• Delivery Locations: We currently deliver across India to most pin codes. For remote locations, delivery availability will be confirmed during checkout.
• International Shipping: At this time, we do not offer international shipping.

2. Shipping Charges

• Standard Shipping: Free shipping on orders above [insert INR amount, e.g., ₹1,000].
• For orders below the specified amount, a flat shipping fee of [insert INR amount] will be applied.
• Bulk Orders: For large or customized orders, shipping charges will be calculated based on the weight, dimensions, and delivery location.

3. Order Processing Time

• All orders are processed within 1-2 business days (excluding weekends and public holidays).
• Orders placed after 5:00 PM will be processed the following business day.
• Once processed, customers will receive a confirmation email/SMS with shipment tracking details.

4. Estimated Delivery Time

• Metro Cities: 3-5 business days.
• Non-Metro and Remote Areas: 5-7 business days.

Delivery times may vary based on factors such as location, courier availability, or unforeseen circumstances. We aim to ensure your order reaches you as quickly as possible.

5. Tracking Your Order

• Once your order has shipped, you will receive a tracking link via email or SMS.
• You can use this link to monitor the real-time status of your delivery.

For assistance with tracking your order, please contact our support team at:
📧 Mail: customercare@electrosolutions.in | jayakumaar.s@electrosolutions.in

6. Shipping Partners

We work with reliable and trusted courier partners like [List courier partners, e.g., Blue Dart, Delhivery, DTDC, etc.] to ensure timely and safe delivery of your products.

7. Delays in Shipping

While we strive to deliver orders promptly, delays may occur due to factors outside our control, such as:

• Natural disasters or severe weather conditions.
• Festive seasons with high order volumes.
• Regulatory or operational challenges.

We will keep you informed if any significant delay arises.

8. Damaged or Lost Shipments

• If you receive a product that is damaged in transit, please contact us within 48 hours of delivery with photographs of the damaged product and packaging.
• If your order is marked as delivered but not received, please notify us within 3 business days for investigation with the courier partner.

9. Changes to Shipping Details

If you need to modify your shipping address or details after placing the order, please contact us within 24 hours at customercare@electrosolutions.in or call us at the numbers below. Address changes cannot be guaranteed after the order is shipped.

10. Contact Us

For any shipping-related queries or support, reach out to:

Electro Solutions
No 169/1, Phase-2, PLS Nagar, RG Pudur (PO),
Coimbatore - 641062
GSTIN: 33AAHFE5645E1ZN

📞 Mobile: (+91) 9943218474 | (+91) 9047709090
📧 Mail: customercare@electrosolutions.in | jayakumaar.s@electrosolutions.in