COVID-19 UPDATE Your Technology Partner

Shipping Policy

At Electro Solutions, we take pride in ensuring timely and reliable delivery of your orders. We currently deliver across India, covering most pin codes, while delivery to remote locations is confirmed during checkout. At this time, we do not offer international shipping. Standard shipping is free for orders above [Rs.999], with a flat shipping fee applicable for orders below the specified threshold. For bulk or customized orders, shipping charges are calculated based on the weight, dimensions, and delivery location.

Orders are processed within 1-2 business days, excluding weekends and public holidays. Orders placed after 5:00 PM will be processed the next business day. Once processed, customers will receive confirmation via email or SMS, along with shipment tracking details. Delivery timelines are typically 3-5 business days for metro cities and 5-7 business days for non-metro and remote areas. Delays may occur due to factors such as natural disasters, festive seasons, or operational challenges, but we will strive to keep you informed.

You can easily track your order using the tracking link sent via email or SMS upon shipment. For any tracking issues, contact our support team at customercare@electrosolutions.in or jayakumaar.s@electrosolutions.in. We collaborate with trusted courier partners like [DTDC, India Post Etc] to ensure safe and prompt delivery. If you receive a damaged product, notify us within 48 hours of delivery with photographs of the item and its packaging. For lost shipments marked as delivered but not received, inform us within 3 business days for investigation.

For address modifications after placing an order, please contact us within 24 hours at the provided email or phone numbers. Address changes cannot be guaranteed once the order is shipped. For any queries, reach out to Electro Solutions at No. 169/1, Phase-2, PLS Nagar, RG Pudur (PO), Coimbatore - 641062. Call us at (+91) 9943218474 or (+91) 9047709090, or email us at customercare@electrosolutions.in or jayakumaar.s@electrosolutions.in. We are committed to providing a seamless shopping experience for all our customers.

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