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Terms and Conditions

Welcome to Electro Solutions. These Terms and Conditions govern the use of our website, products, and services. By accessing or purchasing from our platform, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

1. Company Information

Electro Solutions
No 169/1, Phase-2, PLS Nagar, RG Pudur (PO),
Coimbatore - 641062
GSTIN: 33AAHFE5645E1ZN
📞 Mobile: (+91) 9943218474 | (+91) 9047709090
📧 Mail: customercare@electrosolutions.in | jayakumaar.s@electrosolutions.in

2. Use of the Website

  • You must be 18 years or older to access or make purchases from this website.
  • You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account credentials and any activity conducted under your account.
  • We reserve the right to terminate access to our website or refuse service to anyone at our discretion.

3. Products and Orders

  • Product Availability: All products listed on the website are subject to availability. In the event a product is unavailable after an order is placed, we will notify you and offer a refund or alternative product.
  • Pricing: Prices listed are in Indian Rupees (INR) and are inclusive of GST unless otherwise specified.
  • Order Confirmation: An order is considered confirmed only after payment is received and processed successfully.
  • Cancellation: Orders may be canceled within 24 hours of placing them. Beyond this timeframe, cancellations may not be possible.

4. Payments

  • We accept payments via secure gateways, including credit cards, debit cards, UPI, net banking, and other approved methods.
  • You agree to provide valid and correct payment information.
  • In case of payment failure, the order will remain pending until the payment is successfully completed.

5. Shipping and Delivery

  • Delivery timelines and policies are outlined in our Shipping Policy.
  • We are not liable for delays caused by unforeseen circumstances such as natural disasters, strikes, or courier partner issues.

6. Returns and Refunds

  • Returns and refunds are subject to our Return Policy.
  • Products must be returned in original condition and packaging within the specified timeframe.

7. Intellectual Property

  • All content on our website, including text, images, logos, product designs, and trademarks, is the intellectual property of Electro Solutions.
  • Unauthorized use, copying, or distribution of our content is strictly prohibited.

8. User Conduct

When using our website, you agree not to:

  • Engage in fraudulent or unlawful activities.
  • Post or share harmful, offensive, or defamatory content.
  • Attempt to gain unauthorized access to our systems or networks.

Violation of these terms may result in legal action.

9. Limitation of Liability

  • Electro Solutions will not be liable for any indirect, incidental, or consequential damages arising from the use of our products, services, or website.
  • Our liability for any claim is limited to the amount paid for the product or service purchased.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your information.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, privacy practices, or policies of these external sites.

12. Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon being published on our website. It is your responsibility to review these terms periodically.

13. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Electro Solutions
No 169/1, Phase-2, PLS Nagar, RG Pudur (PO),
Coimbatore - 641062
GSTIN: 33AAHFE5645E1ZN

📞 Mobile: (+91) 9943218474 | (+91) 9047709090
📧 Mail: customercare@electrosolutions.in | jayakumaar.s@electrosolutions.in

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